Questions & Answers
Still have some questions about our courses? Hopefully, these quick-fire Q&A’s will help. If not, just get in touch.
Q: Do I need any formal qualifications to do the course?
A: No. These are practical-based training courses suitable for everyone.
Q: Do I need to be working in the leisure industry to do the course?
A: No. In fact, they’re a great way of learning about the job before you start work in the industry.
Q: How difficult is the course?
A: Because they’re practical-based courses, not theory, we believe they’re very achievable for anyone either working in, or with an interest in, the leisure industries.
Q: What if I have exam-phobia?
A: No problem – there are no exams!
Q: How do you grade or monitor my progress?
A: Through a series of self-assessment ‘quizzes’ throughout the course and an end-of-course assignment that is submitted to your Promote Training tutor for marking.
Q: What if my spelling and grammar isn’t very good?
A: That’s okay. We don’t mark down for spelling errors or poor grammar.
Q: What if I’ve never written an essay?
A: None of our assignments ask for a formal essay, so that’s not a problem. We also don’t ask for bibliographies or referencing, so no prior experience of formal educational writing prose is needed.
Q: How do you grade my assignments?
A: The quizzes are self-assessed, so no formal marking is undertaken with them. The final end-of-course assignment is marked with a simple ‘Pass’ or ‘Fail’ – but if we’ve done our job properly, you won’t fail!
Q: How long does a course take to complete?
A: It varies from course-to-course and is shown in the course prospectus.
Q: Do I need Internet access during my studies?
A: Yes, you do need Internet access.
Q: How do I pay?
A: Normally, you would pay online via PayPal’s secure payment services. You don’t need to be a member of PayPal to do this. However, if you are a member of an association or institute that offers the course at a preferential rate, you may need to go through them to pay for your enrolment. This will be explained at the bottom of the Course Prospectus information.
Q: Can I use my tablet to study?
A: Yes, our eLearning portal is fully compatible with all the popular tablets.
Q: Do I need any special software to do the course?
A: No, our eLearning portal is fully hosted in the cloud. All you need is a computer or tablet with a web-browser – we recommend Explorer, Chrome or Firefox.
Q: When do the courses start?
A: That’s the great thing about eLearning – whenever you want them to start.
Q: Is there a time limit for their completion?
A: We put a six-month time limit on all courses, but this really is ample enough time to complete them.
Q: Can I study more than two courses at once?
A: Yes you can.
Q: What qualification do I receive at the end of the course?
A: You’ll receive the Promote Training Certificate in your chosen topic. This qualification is recognized by a growing number of organizations, clubs and leisure businesses.
Q: How quickly will I receive my course materials?
A: That’s another great thing about eLearning – you’ll have access to your course almost immediately.
Q: Can I study by printed materials rather than eLearning?
A: Yes, but due to print and courier costs this is sometimes more expensive. Make an enquiry with us once you’ve chosen the course you wish to study.
Q: How do I submit my assignment?
A: The end-of-course assignment is submitted via the eLearning portal, usually as an uploaded Microsoft Word file.
Q: How long will my assignment take to mark?
A: We try to get them back to you within 14 days.